SMS, Facebook, Instagram, Google Business, WhatsApp, email — all unified into a single inbox. Reply from your phone or desktop. Missed a call? The customer gets a text within 60 seconds, automatically.
A customer who DMs you on Instagram, then rings, then texts is one person — but in most businesses that's three separate places to look. Veltro merges them into a single timeline with the full history attached.
Conversations can be assigned to a person, tagged by job type, and moved through a pipeline. Everyone can see who is handling what, so nobody gets two answers and nobody gets none.
Reply from the van, the chair or the counter.
Send a payment link inside the same thread.
Every enquiry becomes a contact record automatically.
See your own channels merged into one thread on a 20-minute demo.