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Legal

Privacy & cookies.

How Veltro Software collects, uses and protects personal data under UK GDPR and the Data Protection Act 2018.

Last updated: September 2026. Veltro Software, Belfast, United Kingdom. Contact: conormurray@veltrosoftware.co.uk.

Who we are

Veltro Software is the data controller for personal data collected through this website and for data we process in providing our platform to clients. Where we process data on behalf of a client business, that client is the controller and Veltro is the processor.

What we collect

  • Contact details you submit through forms, the AI chat assistant, or the booking calendar (name, email, phone, business name).
  • Messages and enquiry content you send us.
  • Technical data: IP address, browser type, pages visited, and referral source.

Why we use it

To respond to enquiries, deliver demos, provide and support the platform, meet legal obligations, and improve the service. Our lawful bases are legitimate interests, performance of a contract, and consent where required.

Processors we use

  • GoHighLevel (HighLevel Inc.) — CRM, messaging, and booking infrastructure
  • Vercel — website hosting
  • Cloudflare — network, security and edge functions
  • Anthropic — the AI assistant on this website
  • Mailgun — transactional email delivery
  • Microsoft 365 — business email and document storage

Cookies

This site uses essential cookies required for it to function, and analytics cookies to understand how the site is used. Third-party embeds — including the booking calendar — may set their own cookies. You can block or delete cookies in your browser settings, though some features may stop working.

How long we keep it

Enquiry data is retained for up to 24 months from last contact. Client data is retained for the duration of the contract and for six years afterwards where required for tax and accounting purposes.

Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, object to, and port your personal data, and to withdraw consent. Email conormurray@veltrosoftware.co.uk to exercise any of these. You may also complain to the Information Commissioner's Office at ico.org.uk.

Security

Data is transmitted over TLS and stored with the processors listed above under their own security controls. Access within Veltro is limited to those who need it.

Note for the founder: this policy is a working draft. Complete ICO registration and have a solicitor review this page before onboarding paying clients.