New patient calls arrive while your reception team is with patients. Veltro answers every call and message, books appointments into your diary, and chases the no-shows — so chairs stay full.
A new patient with a broken crown rings during the lunchtime rush. Reception is flat out. The call rings out — and they book with the practice down the road.
With Veltro: the missed call triggers an instant text, the AI answers their questions, and they're booked in for 4:15pm the same day.
Lunchtime and school-run hours are when patients call — and when reception is busiest.
Automated reminders and no-show recovery sequences keep your diary honest.
Every completed appointment triggers a review request. Your Google rating climbs on autopilot.
This is the missed-call text-back, running exactly as it does for Veltro clients. The customer never reaches a voicemail. The job never reaches a competitor.
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